Customer Support

Please read the information detailed below to see if it answers your concerns. Otherwise, please click here to contact our customer service team.


Payment Options

Sportzblitz Online Store accepts Mastercard, Visa Card, Bankcard, cheques and money orders, as payment.

You can safely enter your credit number through the NAB Transact payment gateway, which encrypts your connection in 128 bit SSL. This means at no stage of the purchase process will we be keeping any record of your credit details in our databases.

Authorising Your Credit Card

Online orders will be processed within 1 to 2 days. If we experience difficulties in authorising your credit card, we will contact you to discuss this.

Ordering by Cheque or Money Order

To place an order using a personal cheque or money order, purchase your products online as normal and select the Check / Money order option at the Payment Information step of the checkout process. Once you have completed your order, you will be given an Order Number and emailed a final receipt page. Print and mail this page with your payment to:

SportzBlitz Online Store - Orders
PO Box 4075
Mulgrave, Victoria, 3170
Australia

If you are unable to print your receipt, please include a note with your cheque clearly stating your name, address, phone number & item required.

Phone and Mail Orders

Don't feel comfortable ordering products online? SportzBlitz will happily accepts orders over the phone and by mail.

To order, please call our customer service on (03) 9574 8999 during the hours of Monday-Friday, 9am-6pm.

To order by mail, simply go through the online ordering process by choosing the products you wish to order, add them to your shopping cart, and checkout. Complete all information in the checkout process. When prompted to enter your payment information, simply check the option marked "Pay by Cheque or Money Order" and click continue. Once you have completed your order, you will be given an Order Number and shown a final receipt page. Print and mail this page with your payment to:

SportzBlitz.net - Orders
PO Box 4075
Mulgrave, Victoria, 3170
Australia

If you are unable to print your receipt, please include a note with your cheque clearly stating your name, address, phone number and items required.

Shipping Options

All domestic and international parcels/packages are delivered by Australia Post. Some items will be delivered by receipted delivery which will require a signature from you confirming receipt of these goods. Delivery policy and costs are as stated below. Please allow a further 5 days if paying by cheque or money order.

All payments will be processed on the next business working day. For credit card transactions the merchant name which will appear on your statement will read Blitz Publications Pty Ltd.

Local Delivery

Please refer to the following delivery periods as an indicative guide only:

  • Melbourne and all other locations within Australia delivery between 3-6 weeks.
  • Please note that some stock from our overseas suppliers may take longer. You will be notified in writing if this is the case.

Overseas Shipping

Please refer to the following delivery periods as an indicative guide only:

  • All locations worldwide - delivery within 3-6 weeks.
  • Please note that some stock from our overseas suppliers may take longer. You will be notified in writing if this is the case.

Delivery / Postage Costs

Books and Videos Delivery in Australia Overseas Shipping
1 Book / DVD / Video
$8.95
$18.40
2 Books / DVDs / Videos
$11.50
$23.40
3 Books / DVDs / Videos
$14.00
$28.40
4 Books / DVDs / Videos
$18.00
$33.40
5 Books / DVDs / Videos
$20.50
$38.40
6 Books / DVDs / Videos
$23.00
$43.40
7 Books / DVDs / Videos
$24.50
$48.40
8 Books / DVDs / Videos
$27.00
$53.40
 
Then add $2.90 for each item thereafter
Then add $5.00 for each item thereafter

Special Magazines & Back Issues Local Overseas
1 Magazine $3.50 $7.00
2 Magazines $7.00 $14.00
3 Magazines $10.50 $21.00
4-8 Magazines $11.50 $23.00

No shipping is applied to magazine subscriptions.

Return & Exchange Policy

SportzBlitz Online Store offers a 30-day money back guarantee on all products, provided the product is faulty or defective, or is not of the description as advertised.

If you would like to return or exchange a product, please click here to contact our customer service team directly. Once the refund has been approved, we will refund your purchase price less any postage originally charged for sending the merchandise to you.

Upon receipt of the returned merchandise, we will refund the purchase price less postage back into your account (if paid by credit card) or send you a refund cheque (if paid by cheque, cash or money order) within 1-2 weeks of receipt of the returned merchandise.

Pricing Policy
Products purchased within Australia attract 10% GST. The prices advertised in SportzBlitz include 10% GST. International customers are exempt from this tax. In addition delivery charges will apply.

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